I bought an airline ticket through expedia for journey in March 2016. the data acquired with my invest in indicated which i must Call the airline for seat assignment. These days, I contacted the airline, superb buyer service . Even so, I had been educated that for the reason that I did not procured my ticket straight from your airline, there could be a charge for me to get a seat.
Had great consumer service sine one/17. Been pulled from the FRA flight and stayed for two times in Philly. Currently 1/19 I will resume my flight to FRA with nearly par documentation. To my shock the ticket agent for the check in counter were being Definitely rude, not helpful and expected me to search out my baggage that was checked in to the 17th and that I had been struggling to retrieve After i was pulled off the flight on Sunday.
My partner and I recently took a trip for the Virgin Islands and returned on 3/11/thirteen. Our Flight home on American Eagle flight 4891 was delayed for get-off from St Thomas to San Juan. We ended up imagined to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in The big apple after a two hour layover. We were being reassured in St. Thomas that we would make our relationship and which the aircraft would look ahead to the connecting passengers. When we arrived in San Juan we found our flight had presently taken off. In wanting to take care of this we were scolded for visiting the Incorrect counter (We have been despatched by an American Eagle worker for the American ticket counter). Surprisingly however, even though we experienced committed that “faux pas,†he was in the position to print a Jet Blue ticket from his American terminal! Fortunately we were finally on our technique to our vacation spot – JFK in Big apple. Once we questioned about our baggage the American agent in San Juan wasn’t sure what to tell us. He explained they had likely skipped the flight to JFK in addition but to check once we arrived there. As we predicted, our luggage didn't comply with us to New York so we submitted a claim and were being despatched on our way again to Lisbon, CT three hrs from Ny. The next morning, on three/11/thirteen, we named American Airways about our bags and that’s in which the runaround began. We have been originally instructed that our bags Must have designed it to JFK that early morning but they could not notify.
The flight crew automatixallu manufactured me Look at my bag While thier were various open overhead bins. See attached flight info. It could be awesome should they crew did bot noticed it wasnt thier fault and dont blame them.
I like AA but be sure to make sure they make certain things like the amusement together with other items are totally checked…..specifically for the prolonged haul.
On April 15th, 2013 I gained a check in the mail from you and was really disappointed Once i opened the envelope to begin to see the Look at written out was about 1/4th the quantity I had originally submitted for reimbursement.
I'm sorry to say that our encounter within the AA counter in Newark was a lot less than stellar – Of The 2 buyer service reps with the counter assisting passengers examining in, a single committed her time and energy to ONLY First Class travellers, and one other girl appeared to do as little as you can – too occupied worrying about what Absolutely everyone else was carrying out – all except what she could BE undertaking! As the line grew lengthier, the less intrigued she turned, and her Angle was horrific – It took us considerably less time for you to get into the Airport than it did standing in line to examine in! (about an hour or so with only 4 men and women before us). By the point we stepped up to the counter – a whole new agent obtained on board – we needed to “quiet ourselves down†– you may envision how another forty or so people started to truly feel behind us! As you constantly strive to tell us, you “treatment†concerning the passenger, and this particular person could use a bit of Perspective adjustment – or discover her A further place!
I have always applied continental airways and had transformed to American but right after this incident I don’t Feel unwell at any time fly with you men any longer a cockaroach on the airplain im absolutely sure All people on facebook would need to no about this even the information quite discustin and unpleasant I thought airplains ended up pest contal free.
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
I have already been around the phone for three several hours trying to solve a problem exactly where my bag was split open up and my possessions missing.
Are loved ones would appriciate if some a single could Call us in regards of my fathers Loss of life benifits or his retirema.
Assignee: lists the name and tackle for each Assignee. Just about every name incorporates a hyperlink to almost every other assignments that contains the same assignee title (correct spelling).
I really strongly tend not to would like to fly with American Airlines at any time again, their shopper service is Terrible!!! I had been on the flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay over. Why on earth do I need to fly to Big apple to go back to Virginia. My combat was suppose to depart Miami Intercontinental to Laguardia at 5pm. The flight was to get started on boarding at 4:30pm and they designed an announcement that their could well be a fifteen moment delay and I went to the counter to ask the representative if I was likely to make my relationship and she or he explained to me I will be fantastic. The main reason I checked on my relationship was simply because my lay about wax only 58 minutes. We’ll we boarded the flight so I assumed I will be good to catch my connection bug which was so we sat within the aircraft for over and hour when informative post they preset all of the necessary to take care of. They did not give anyone the chance to attempt to make alternate journey which was Certainly Improper. I was in Miami for my brother’s funeral given that Thursday. My husband is effective two occupation and he had to consider off from perform Thursday, Friday and Monday from both of those Careers. I also had to just take off myself. The flight eventually took off And that i missed my link.
Latest flight from Austin to Ft Myers on which I had asked for wheelchair guidance did not deliver any jetway support and Completely nothing at all in Ft Myers from plane to baggage assert and NOONE to ask.